Contact information
Get in Touch
Thank you for your interest in novasheds. We're here to help and answer any questions you may have. There are several ways to contact us:
Customer Support
Email Support
For general inquiries, customer support, and assistance:
Email: support@novasheds.shop
Response Time: Within 1 business day
Phone Support
For immediate assistance or urgent matters:
Phone: +44 191 523 7755
Hours: Monday-Friday, 9:00 AM - 6:00 PM (United Kingdom Time)
Business Address
Office Location
novashedsByron House, Seaham, SR7 0PY, United Kingdom
Order Support
- For Order Status: Email your order number to support@novasheds.shop
- For Returns: Please see our Refund Policy page for detailed instructions
- For Shipping Questions: Please see our Shipping Policy page or email us
Business Hours
| Monday - Friday: | 9:00 AM - 6:00 PM |
| Saturday: | 10:00 AM - 4:00 PM |
| Sunday: | Closed |
| Holidays: | Hours may vary |
All times listed are in United Kingdom time zone.